Sunday, December 20, 2015

Sentiment analysis for airlines

Update: A very useful collection of traveller's reviews: https://www.sleepinginairports.net


Hello readers,

This holiday season as you gear up for travel and long airport queues, the following twitter sentiment analysis will give you an inkling into what your fellow passengers have been writing on twitter handles of popular airlines:



Airlines very.pos.count very.neg.count very.tot Twitter sentiment score

Delta 1240 618 1858 67

Ryan Airlines 217 231 448 48

American 632 889 1521 42





Positive and Negative word lists: http://www.cs.uic.edu/~liub/FBS/opinion-lexicon-English.rar 
R packages used: twitteR and dependencies.
Approach followed: http://www.inside-r.org/howto/mining-twitter-airline-consumer-sentiment

Please post the twitter handles which you need me to analyse. 
Queries are welcome.

Thanks.

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