Sentiment analysis of Indian travel planning companies- April 2016

Hello readers,


We bring to you a look at how have some of the travel firms in India been doing on Twitter this month!

Download detailed report here: APRIL 2016 REPORT

We have carried out the sentiment analysis of following Indian travel planning firms:

MakeMyTrip - @makemytrip
GoIbibo - @goibibo
Cleartrip - @cleartrip
Yatra.com - @YatraHolidays

5000 tweets posted between 01/04/2016 and 30/04/2016 have been analysed.

RANKS:

1: MAKEMYTRIP WITH A SCORE OF 82/100

2: CLEARTRIP WITH A SCORE OF 54/100

3: GOIBIBO WITH A SCORE OF 32/100

4: YATRA HOLIDAYS WITH A SCORE OF 0/100

MakeMyTrip is again number 1 with a very high score of 82/ 100.
Cleartrip is second with a score of 54/100 and is followed by Yatra and GoIbibo.

The comparison of twitter sentiment survey results with previous month are as shown under:

 (Click on image to enlarge)

Data files are available on request.  Leave request in comments.

Thanks,

N. Singh

Sentiment Analysis of telecom operators in India: April, 2016

Hi readers,


We sought 10,000 tweets and measured the response at the official hashtags of the following telecom operators:

Airtel ~ @airtelindia,

BSNL Mobile ~ @bsnlmobileindia,

Reliance Mobile ~ @RelianceMobile,

Tata Docomo ~ @tatadocomo,

Idea Cellular ~ @ideacellular &
Vodafone ~ @VodafoneIN

(Click on the picture to enlarge)

The Twitter Sentiment Score is calculated as follows:

TSS = 100* (Total positive tweets/ Total tweets)

A higher score is better and shows an overall positive sentiment among twitter feedback left with respective company's official hashtag. Positive tweets have score more than +2 and negative tweets have score less than -2.

(Click on the picture to enlarge)

Detailed score is as under:

(Click on the picture to enlarge)

Please note that BSNL  did return only 8 tweets from its hashtag @bsnlmobileindia.
Last month, the count was 4 tweets only.




Word clouds are in report. Download the report HERE.

The individual data files are available on request.
Please leave your requests in comments section below this post.

Best regards,

N

Sentiment analysis of airlines [April 2016]

Update: A very useful collection of traveller's reviews: https://www.sleepinginairports.net

Hi,

5000 tweets have been requested and parsed from the official hashtags of 3 prominent airlines in the US.

 Detailed report available here: Download

The survey results rank the airlines as under:

Rank 1: Delta

Rank 2: Ryan Airlines

Rank 3: American

Airlines	Total tweets	very.pos. count	very.neg. count	very.tot	Score
American	5000	337	508	845	40
Delta	5000	500	155	655	76
Ryan Airlines	5000	219	283	502	44

(click on the image below to enlarge)

Thanks.