Sunday, May 1, 2016

Sentiment Analysis of telecom operators in India: April, 2016

Hi readers,


We sought 10,000 tweets and measured the response at the official hashtags of the following telecom operators:

Airtel ~ @airtelindia,
BSNL Mobile ~ @bsnlmobileindia,
Reliance Mobile ~ @RelianceMobile,
Tata Docomo ~ @tatadocomo,
Idea Cellular ~ @ideacellular &
Vodafone ~ @VodafoneIN

(Click on the picture to enlarge)




The Twitter Sentiment Score is calculated as follows:

TSS = 100* (Total positive tweets/ Total tweets)

A higher score is better and shows an overall positive sentiment among twitter feedback left with respective company's official hashtag. Positive tweets have score more than +2 and negative tweets have score less than -2.


(Click on the picture to enlarge)


Detailed score is as under:

(Click on the picture to enlarge)




Please note that BSNL  did return only 8 tweets from its hashtag @bsnlmobileindia.
Last month, the count was 4 tweets only.




Word clouds are in report. Download the report HERE.

The individual data files are available on request.
Please leave your requests in comments section below this post.


Best regards,
N

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$60 bn company growing at 3% vs $8 bn company growing at 30% YoY

 Intersection is likely in 2032-2033 i.e. in 8 years from today.