Sentiment analysis of e-Commerce firms in India: March 2016

Dear readers,

UPDATE: Download complete report here.

Ranking of following 6 e-commerce firms in India, based on the consumer sentiment derived by analysis of tweets at their Twitter handles, has been done:

Amazon ~ @amazonIN,
eBay ~ @ebayindia,
Flipkart~ @Flipkart,
Jabong ~ @JabongIndia,
Myntra ~ @myntra &
Snapdeal ~ @snapdeal

10,000 tweets from each handles have been solicited between 01/03/2016 and 27/03/2016 and parsed.
Analysis results are as under:

Sl. No.	e-Commerce firm	Total tweets	very.pos. count	very.neg. count	Total	Score
1	Amazon	4672	262	195	457	57
2	eBay	10000	2305	71	2376	97
3	Flipkart	10000	1040	230	1270	82
4	Jabong	2180	204	30	234	87
5	Myntra	4180	580	107	687	84
6	Snapdeal	2715	425	137	562	76

New rankings are:

1	eBay
2	Jabong
3	Myntra
4	Flipkart
5	Snapdeal
6	Amazon

                                                         (click on the image to enlarge)

(click on the image to enlarge)

Detailed data dumps are available on request.

Please send your requests in comments below.

Feedback is solicited.

Best,

N. Singh

Sentiment analysis of airlines [Feb 2016]

Update: A very useful collection of traveller's reviews: https://www.sleepinginairports.net

Hello readers,

and the drone of a jet engine slowly drags me into slumber

The beautiful wisps of cotton float by below.

The look from 30,000 feet 

We had a look into the performance of airlines in social media and conducted a twitter sentiment survey. 1000 tweets were requested and parsed from the official hashtags of 3 prominent airlines in the US.

The survey results are as under:

Airlines	very.pos. count	very.neg. count	very.tot	Score
American	127	63	190	67
Delta	172	72	244	70
Ryan Airlines	38	46	84	45

(click on the image below to enlarge)

Detailed report available here: DOWNLOAD

Best,

N. Singh