Wednesday, March 2, 2016

Sentiment analysis of airlines [Feb 2016]


Update: A very useful collection of traveller's reviews: https://www.sleepinginairports.net


Hello readers,

and the drone of a jet engine slowly drags me into slumber
The beautiful wisps of cotton float by below.

The look from 30,000 feet 


We had a look into the performance of airlines in social media and conducted a twitter sentiment survey. 1000 tweets were requested and parsed from the official hashtags of 3 prominent airlines in the US.



The survey results are as under:



Airlines
very.pos.
count
very.neg.
count
very.tot
Score
American
127
63
190
67
Delta
172
72
244
70
Ryan Airlines
38
46
84
45



(click on the image below to enlarge)




Detailed report available here: DOWNLOAD


Best,
N. Singh

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