Update: A very useful collection of traveller's reviews: https://www.sleepinginairports.net
Hi,
This month has flown by as I remain caught up in my
consulting engagements.
We are having a look into the performance of airlines in
social media and to do this, we have conducted a twitter sentiment survey.
5000 tweets have been requested and parsed from the
official hashtags of 3 prominent airlines in the US.
The survey results rank the airlines as under:
Rank 1: Delta
Rank 2: Ryan Airlines
Rank 3: American
Airlines
|
very.pos.
count of tweets
|
very.neg.
count of tweets
|
very.tot
|
Score
|
American
|
203
|
332
|
535
|
38
|
Delta
|
677
|
411
|
1088
|
62
|
Ryan Airlines
|
342
|
307
|
649
|
53
|
(click on the image below to enlarge)
Thanks.
