We have carried out the sentiment analysis of four of the top Indian travel planning firms, viz.
1. MakeMyTrip - @makemytrip
2. GoIbibo - @goibibo
3. Cleartrip - @cleartrip
4. Yatra.com - @YatraHolidays
Most recent 1000 tweets using the above tags have been parsed using twitteR package.
Score for a tweet is the number by which the positive words outscore negative feedbacks.
Any tweet with a score more than 2 has been considered as very positive and any score less than -2 has been considered as very negative.
The results of analysis are as under:
MakeMyTrip is surprisingly number 1 with a very high score of 98/ 100.
GoIbibo is distant second with a score of 54/100 and is followed by Yatra and Cleartrip.
So, there is a lot of catching up for GoIbibo to do on social media platforms at least!
Final score table (above) and comparison chart for scores (below)
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